“Shared service centres are recognized as an optimal way of reducing costs and improving operational performance.”

The business environment is increasingly competitive. Market volatility, pressure on margins and a forever changing economic environment has forced organizations to focus on operational efficiencies.

The market leaders of today understand the need for a fully integrated organization that can seamlessly connect with customers, suppliers and multi site company locations worldwide. Along with the private sector, governments are also looking to increase operational productivity as they look to at ways to improve services and reduce overheads.

Shared services are becoming an essential factor for businesses spanning multiple locations. By centralizing administrative functions, companies can see significant cost savings, greater flexibility and the standardization of processes.

Shared service centres are recognized as an optimal way of reducing costs and improving operational performance, however, many organizations struggle to fully embrace its as a delivery model and are not able to maximize the returns on their investments.

Organizations with high performing shared service centres are in a better position to handle the ever changing economic landscape. They can react to change nimbly and roll out new procedures or company processes as required whilst still delivering results to customers and stakeholders.

For organisations with underperforming shared service centres or for those implementing shared service centres for the first time, a strategy that focuses on standardization, economies of scale and scope will deliver the greatest results for their organisation.

Proven provides operational consultation, outsourcing capabilities and cost management support in order to enhance clients’ market competitiveness through quality, productivity and improved operational facilities.

We operate as trusted business consultants and provide our clients with an objective assessment of their requirements, our recommendations and bespoke solutions to help them reach their goals.

Proven’s extensive experience in evaluating and developing business services for outsourcing decisions, as well as our understanding of your goals and objectives allow us to provide solutions that deliver consistent results and benefit the organization.

Proven understands the complexities of a shared service centre creation and the value that it brings to companies. Our approach is bespoke and tailored to fit to each company that we work with, ensuring that you get a solution that’s right for you.

Our expert professionals support your organization with HR, IT, recruitment, payroll, finance and accounting functions. In combination with our account managers, Proven combines together the different elements that result in streamlined processes and efficiencies for your shared service center.

We assist clients in many different aspects of setting up their shared service center in Saudi Arabia including;

  • Project management and set up
  • Saudization consulting
  • Expat and Saudi national recruitment
  • Corporate immigration
  • HR consulting including employment legislation
  • Outsourcing including payroll
  • Service centre management

There are numerous potential benefits to implementing a shared service center including;

  • Company has more competitive advantage in increasingly pressurized economies
  • Strategy and business focus becomes centralized
  • Business departments maintain control processes and budgets
  • Technology and ERP software are maximized
  • Reduced organizational costs through economies of scale
  • Standardized processes for each department

What we do

  • Consulting, design and implementation
  • Process optimization and standardization
  • Governance
  • Build, operate and transfer
  • Automation (RPA)

Shared services require less investment in technology, office space and up to 30 percent fewer employees than performing the function in multiple locations. Proven provides you with consulting, recruitment and ongoing support so that you maximize your team and resources.

Shared service centers move major business processes out of individual office locations and concentrate them one unit in order to improve cost efficiencies, service levels and market competitiveness.

As companies globalize, exporting to Saudi Arabia and the Kingdom itself looks to diversify its economy and grow the private sector, the shared services model is attracting increased attention and resources.

Widely used in the United States, shared service centres are multiplying throughout the Kingdom both in the public and private sectors. The concept has been around for some time but has developed considerably since the early 1990s when many multinationals moved vigorously to introduce the shared services model around the world.

Today, multi location companies in virtually every industry around the world either have a shared service center established in place or are actively looking to implement one.

A well established and high functioning shared services center offers numerous benefits: lower costs, streamlined decision making and more efficient service levels among them. But, as many companies are learning, building and maintaining a successful center isn’t easy.

Shared services implementation usually begins with the consolidation and standardization of activities such as accounts payable or finance management. Many shared service centers stick with this and result in becoming transaction processing centers.

A more forward thinking organization work to expand both the geographic scope and the consolidation of their services. For these companies, each business units is evaluated and if appropriate will be made into a shared service centre. This then looks at marketing, sales, administration as well as human resources and payroll. Every country, office location, department and employee of the company is the facilitated by the shared services center. These companies will expand the scope of services to include expert functions and do not limit when evaluating whether something can be done in a shared service center.