The Ministry of Labour and Social Development (MLSD) announced last Sunday of the introduction of their new portal, Qiwa. The portal will improve the current government e-services and support. There is a small number of services available now but plans to add 71 more.

Qiwa will improve the level of service provided to employees and employers and provide services to a wider range of private sector employees and business owners. The platform will also provide a unified source of information for access by employers and employees.

Qiwa will provide 4 main services:

• Knowledge centre: provides an overview of services provided by Qiwa, with supporting documents, FAQ and a support centre for Qiwa users.
• Labour policies: aims to verify internal company policies to create safe workplaces, decrease work disputes and decrease the duration of the internal work policy verification process.
• Labour Market Index: aims to improve the transparency in the Saudi labour market and allow employers and employees to see how market indicators are affected by quality of work environments.
• E-services: all MLSD services can be availed through the Qiwa portal shortly

Next steps

Companies can access the portal here and can register with their MLSD credentials to avail the services