The Saudi Contractors Authority Has Been Introduced

The Saudi Contractors Authority (SCA) is a new authority responsible for regulating the contractor industry in Saudi Arabia and increasing the number of mergers and acquisitions within the Kingdom. The SCA will work to address labor issues, draft rules for the industry, publish industry data, and supply statistics to the government.

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Business Process Outsourcing Gives Continued Support

Business process outsourcing is typically categorized into back office outsourcing and front office outsourcing. Back office outsourcing includes internal business functions such as human resources, finance and accounting. It provides organizations with the services to help manage tasks like data entry,data management, surveys, payment processing, quality assurance and accounting support. Front office outsourcing however, deals with customer related interactions such as telemarketing, customer service centres, help desks and inbound or outbound sales. In addition, other outsourcing segments within the global industry can include business services, energy, technology, healthcare and pharmaceuticals, retail, travel and transport, and telecom and media.

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