The outsourcing industry in Saudi Arabia

Saudi Arabia is the second most popular destination for outsourcing and shared service (OSS) providers in the MENA region. The Saudi OSS industry is the fastest growing in the region. Approximately a quarter of all SSCs are based in Saudi and the majority of outsourcing providers in the MENA region are too.

Continue ReadingThe outsourcing industry in Saudi Arabia

Shared Services: RPA and AI

Shared services have the immense capability, considering the technology able to facilitate SSC processes. Robotic process automation (RPA) and artificial intelligence (AI) are just the surfaces of technologies that cooperate with shared services and the possibilities for them are rapidly growing as new developments are made.

Continue ReadingShared Services: RPA and AI