The successful customer retention tactics your business should follow

In today’s era, many leading businesses are putting more effort into retaining a client over acquiring new clients. While attracting new consumers has its appeal, maintaining existing consumers will yield a higher ROI over time – and it will cost 5 to 25 times less. However, it is often easier to say so than act, especially in today’s competitive digital age.

Continue ReadingThe successful customer retention tactics your business should follow